DIVA can look up product availability and prices – if the user decides to buy, it will guide him/her to complete the purchase. The chatbot uses the latest technologies like artificial intelligence and machine learning to help answer the user's questions in the e-commerce and m-commerce areas. For example, the user would get recommendations about hotels, flights, restaurants, and things to do in any of his/her destinations. If the chatbot can't answer your question, it will send your question to one of our human attendants who will help the user within minutes.
Here are some other things it can do for your customers.
- Instantly get the information they seek, the updates that are important to them, and the services they need
- Make buying products a delightful experience. They can use messaging to view the catalog of products and services, take orders, and process payments
- Personalized promotions or other content of yours they subscribe to
- Allow them to access their information or make changes to their account directly in their new favorite channel: the chatbot
- Allow for booking hotels, flights, and appointments on the go
- Give instant feedback to future or prospective clients
- Send location-aware information or notifications
|Merchant's White Labelling/Branding|
|Multiple Messenger Codes|
|VELA Payments Integration|
|Composer Enabled Input|
|NLP (Natural Language Processing) Support|
|Facebook Payments - Digital Wallet Integration|
|Facebook Chatbot Extensions support|
|Multi Lingual Support|
|Customer Matching Feature|
|Account Linking Feature|
|VELA Loyalty Integration|
Interested in reselling VELA products? If so, please call us at +1-678-740-0263 or email us at firstname.lastname@example.org.